Refund Policy
We provide a 100% complete refund to anyone who hasn’t started the course they purchased.
We provide a 50% refund to individuals who started our course, but didn’t finish it. *Please do your due diligence to confirm our services will meet your needs.*
To request a refund, please complete the form on our Contact page and select “Refund Request”.
***Please Note: We reserve the right to deny any refund requests for any reason.**
Why did I receive a refund when I didn’t request one? We do not intentionally accept funds, provide services to companies or employees of companies that accept federal assistance or funds. We apologize for the inconvenience.
Disclaimers:
Our International Caregiver Online Courses for CNA, HHA, and PCA are designed to prepare individuals for certification exams, competency evaluations for private homecare agencies, and/or to assist those aiming to establish their own company with private clients.
NCO is distinct from individual state certifications. States have their own requirements, which may include additional training or Continuing Education Units (CEUs) not overseen by the international level. This delineation mirrors the structure in many other professions, with certifications existing at local, state, and national levels.
Acceptance of certification also depends on the setting in which one intends to work. For instance, caregiving arrangements within private homes are typically private agreements between the caregiver and client, making acceptance a non-issue. However, requirements vary for employment in state-licensed facilities or agencies, subject to state regulations. Additionally, employer expectations vary across the country, adding another layer of complexity.
We advise prospective clients to research their state’s Department of Health or their desired homecare agency’s employment requirements before purchasing our courses. This information is provided in our disclaimers on our enrollment pages and FAQ page emphasizing the importance of ensuring our services align with their specific needs. We offer a no hassle refund policy, minus PayPal fees, to accommodate situations where our services may not meet the expectations of individuals who have purchased our services.
Refund Policy
100% refund to individuals who do not start our course.
50% refund to individuals who have not finished our course. *Please do your due diligence to confirm our services will meet your needs.*
Please visit our Contact us page to request a refund. Provide your PayPal transaction ID # or order number and your refund should be processed within 2-3 business days.
Some states allow individuals to challenge the CNA state certification exam without attending a state accredited in person school. Florida and others with special criteria. (Laws may have changed) Our CNA Online course provides a convenient and cost-effective alternative to traditional in-person classes. It can prepare individuals to challenge the state exam or refresh their CNA skills and knowledge for CNA license renewal in any state.
Our HHA Online course is popular among private home care agencies. It helps prepare new employees for entry-level positions by equipping them for their in-house competency evaluations.
The PCA Online Course is ideal for individuals interested in starting their own private homecare agency or caring for loved ones. It offers essential nursing skills and procedures at an affordable price point.
It’s important to recognize that people pursue NCO courses for various reasons beyond employment opportunities. These include reasons such as personal enrichment or caregiving for family members.
Certification and training is only the initial step in a caregiver’s career journey. Success also hinges on factors like background, work history, references, and presentation during the application and interview processes. All of this information should be carefully considered to enhance employment prospects.